Requirements For New (First-Time) Passport Applications In Kenya 2024

Joseph Wenani
9 Min Read

Are you looking to understand the Requirements for new (First time) Passport applications in Kenya? This article gives you everything from requirements, Fess, and even application.

Travelling outside the country often brings new excitements, experiences, and cultures. Having a valid passport is essential for Kenyan citizens looking to travel. Over the years, the process of applying for a new passport in Kenya has evolved thanks to the e-Citizen Platform. As much as the Passport application process has been made more accessible, understanding the requirements will determine whether it will succeed. In addition, passport application fees also play a crucial role in the process. If you are looking to get a new Passport in Kenya, in this article, I will be walking you through everything that you need to know in 2024:

Let us get started, shall we

Passport Application in Kenya 2024/2025

What is a Kenyan Passport? This travel document is issued to Kenyans who want to travel abroad by the Directorate of Immigration Services. In Kenya, a passport is valid for up to ten years. Whether planning a vacation, studying abroad, or seeking employment, applying for a visa is mandatory. Luckily, anyone looking to start the Passport Application process can do so using the E-Citizen Portal. 

What is the E-Citizen Platform

The e-Citizen platform in Kenya is a centralized Portal that allows Kenyas to access all government services in one place. Whether you are looking for birth certificate applications or business name registration, they are all available. For passport applications, the e-Citizen portal allows Kenyans to apply easily by filling out forms, uploading necessary documents, and paying application fees online.

Requirements for new (First time) applications

If you are applying for a first time application in Kenya, you are required to meet the following requirements:

  • A duly filled application Form 19 and 2 payment invoices
  • Original Birth Certificate and a copy for citizens of Kenya by birth
  • Certificate of Registration for citizens of Kenya by registration
  • Original applicant’s national identity card and a copy for adults
  • Copy of the recommender national identity card
  • Duly filled Consent Form for minors
  • Copies of parents’ national identity cards/ Death certificates, where applicable
  • Original and Copies of parents’ birth certificates
  • And any other additional document as may be required
  • Payment of the prescribed fee

In addition to the above requirements, always arm yourself with the following documents, as they are mandatory for a new passport application in Kenya:

  • Original and copy of your Birth Certificat
  • If you are about 18 years old, Carry Your National ID Card and copy
  • For minors, copies of both parents’ ID cards are needed.
  • For applicants under 18, a completed and signed consent form is required.
  • Printed payment receipts or invoices.
  • Recent, clear passport photos are as per the specified dimensions.

How To Apply For a Kenyan Passport Via the e-Citizen portal

Applying for a passport in Kenya is a structured process that involves several critical steps facilitated by the e-Citizen platform. Here’s what you need to know:

  1. Register for an e-citizen account.
  2. Fill online application
  3. Scan and upload the required documents
  4. Pay prescribed fee
  5. Book Appointment
  6. Print the duly completed application form and two invoices
  7. Attached are copies of the required documents
  8. Submission and bio-metrics (on the appointment date)

Passport Application Fees In Kenya And  Processing Time

Applying for a passport is more than just meeting the requirements. Understanding the fees involved and the expected processing time is crucial.

Passport Fees Breakdown

The cost of applying for a new passport in Kenya varies depending on the type of passport and the number of pages it contains. Below is a detailed breakdown of the fees for different passport types, which helps applicants make informed decisions and preparations.

Type of Passport/Application
Number of pagesAmount
1Ordinary passportsA Series (34 Pages)Ksh. 4,550.00
B Series (50 pages)Ksh. 6,050.00
C Series (66 pages)Ksh. 7,550.00
2Diplomatic passportsKsh. 7,550.00
3Mutilated passportKsh. 10,050.00
4Lost passportsKsh. 12,050.00
5Certificate of Identity (for Foreigners)Ksh. 3,050.00
6Temporary permitKsh. 350

Processing Time: What to Expect

Understanding the processing time is essential for effective planning, especially for those with impending travel plans. Here’s what applicants need to know about the timeline:

  • New Passport Applications: The standard processing time for a new passport application is approximately ten working days from the submission date and biometric capture. However, this can vary based on the volume of processed applications and other logistical factors.
  • Replacement or Renewal: For applicants looking to replace or renew their passport, the processing time may be slightly shorter, typically around five working days, subject to similar variability factors as new applications.

Directorate of Immigration Services Contacts 

For immediate assistance, you can use the following Contacts:

ServiceContact Number
Passports+254 110-923422, +254 110-923423
Hotline+254 110-922065
Permits+254 707-657991
Permanent residence+254 707-658694
Citizenship+254 707-658755
FNM (extension & endorsements)+254 110-923424, +254 110-923425
Visa+254 110-922063, +254 110-922064, +254 112-620512, +254 112-620693

How do you apply for a new-generation passport in Kenya?

  1. Register on www.ecitizen.go.ke.
  2. Go to immigration.ecitizen.go.ke and or Department of immigration services and click on the passport application form.
  3. Read the instructions carefully, then fill out the application form.
  4. Select the mode of payment and pay for the passport fees.

How long does it take to receive a new passport?

  • The standard processing time for new applications is approximately ten working days. However, this can vary, so applying well in advance is advisable​​.

What are the fees for a new passport application?

  • Fees vary depending on the passport type and pages, with ordinary passports starting at KES 4,550 for a 34-page document​​.

What do I need to bring to my passport biometric appointment in Kenya?

  • Your biometrics appointment will involve taking a picture and fingerprints. You will present your original passport (unless it is a lost passport application) and Valid Kenya National ID—original and copy of your Marriage Certificate and divorce decree (If changing name due to Marriage).

Can I expedite my passport application?

  • Currently, there is no expedited service for passport applications in Kenya. Applicants should plan their applications according to the standard processing times.

How can I track my passport application status?


A new passport application is a process that requires an understanding of the requirements to be successful. With the shift towards the e-citizen platform, it is now easier to apply for your passport than ever. By following the step-by-step guide outlined in this blog, from understanding the necessary documents and fees to application, you are well-equipped to undertake this essential task with confidence. Remember, the key to a smooth passport application process is preparation and following all the requirements, especially if you are a first-time applicant. As you navigate the application process, please share your journey and Tips with others in the Comment section below. Let us grow together.

All the best

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