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How To Know Your Airtel Kenya Number In 2024

Joseph Wenani
7 Min Read

Are You Looking to Know Your Airtel Kenya Number In 2024? This article presents all the methods of checking Airtel numbers in Kenya. Read to the end so as not to miss any critical details.

In our digital age, having a mobile phone number has become more critical than ever. The funny thing is that sometimes we are so engaged that recalling our Phone numbers can slip our minds. Whether You are a new subscriber to Airtel Kenya Family or any other person, knowing your Airtel Number is very important. The questions that most often find themselves asking is, how do I know my Airtel number? We have all been there, and luckily enough, Airtel Kenya offers several ways to check your numbers. Everything is covered in this guide.

Various Methods to Check Your Airtel Number

Airtel Kenya subscribers are equipped with several ways of checking their phone numbers. Here are the Various methods that you can use to check your phone number in Kenya:

METHOD 1: Using USSD Code 

  • Dial *100# from your Airtel handset.
  • Navigate to “Manage My Account.”
  • Select “Number and Balance” from the menu.
  • You will receive an SMS displaying your Airtel number and current balance.

METHOD 2: Using SIM Card Holder 

When You buy your new Airtel SIM card, If you pay close attention to the plastic SIM card holder, you will notice that the Number is typically printed on the holder. For purchases you make with your Number, never make the mistake of losing your SIM card holder, as it will save you money in the future if you need to retrieve your Airtel number easily.

METHOD 3: Calling Airtel Customer Care for assistance

If the above methods do not work or for one reason or another, you can receive your SIM Card. Keep going. You can quickly contact Airtel Kenya for assistance. However, notice that you may be asked to produce your national ID number linked to your Number to confirm whether you are the right person. Here are the official Contacts for Airtel Kenya.

  • Number: 020 6910000 
  • Email: [email protected] or [email protected] 
  • Headquarters: Parkside Towers, Nkrumah Road in Nairobi Twitter: (@AIRTEL_KE)
  •  Facebook: (@Airtelke)
  • Instagram: (@airtel_kenya)

Advantages and Disadvantages

Each method has unique advantages, catering to different user needs and contexts. Here’s a brief overview:

MethodAdvantagesDisadvantages
USSD CodeInstant, no cost, accessible to allRequires balance for USSD session initiation
SIM Card HolderSimple, no need for phone accessNot useful if the holder is lost or damaged
Customer CarePersonalized assistance, additional helpMay involve waiting times, requires phone access

How To Register Your Airtel Number In Kenya:

How To Know Your Airtel Kenya Number In 2024

In Kenya, the communication authority of Kenya requires every person to have their Number Registered with their Telcom Provider. Luckily enough, for Airtel Kenya, You can easily register your Number Online by following the procedures below: 

  1. Visit Airtel Kenya’s official registration portal.
  2. Input your Airtel mobile number to receive an OTP (One-Time Password) via SMS.
  3. Enter the received OTP on the portal for verification.
  4. Provide your ID number and upload scans of the front and back of your identification document.
  5. Submit the form and await confirmation of successful registration.

How To Borrowing Airtel Airtime and Data – Kopa Credo

To borrow Airtel Airtime and Data, a Process commonly known us Kopa credo, you need to meet the following Requirements:

  • You Must be an Airtel subscriber for a minimum of 3 months.
  • You Must be a prepaid customer.
  • You Must be willing to Repay The borrowed amount within 72 hours.

If You meet the above requirements, You can then proceed to Borrow by following:

  • Dial *134# for Kopa Credo.
  • Follow the prompts to select either Kopa internet or Kopa airtime.
  • Choose your desired plan or airtime amount and confirm.

How Buy Airtel Kenya Data Bundles and Airtime via M-PESA

You can buy Airtel Kenya Data bundles through M-PESA. The process is achieved using Airtels Paybill number 220220, and here is how to go about it:

  1. Ensure You have enough funds in your M-PESA account.
  2. Go to the M-PESA menu on your phone, select “Lipa na M-PESA,” then “Pay Bill.”
  3. Enter Airtel’s Paybill Number (220220)
  4. Enter your Airtel number as the account number.
  5. Specify the amount of Airtime or data bundle you wish to purchase and confirm the transaction with your M-PESA PIN.

What Are The new Airtel Kenya Prefixes

Airtel Kenya has expanded its prefix range to accommodate the growing demand for mobile services. As of 2024, the new Prefixes in use by Airtel include:

  • 0100
  • 0101
  • 0102

These new series have been added to the function with the older prefixes from 0730 to 0739 and 0750 to 0756, extending from 0780 to 0789. 

Frequently Asked Questions (FAQs)

Is there a charge for checking my Airtel number?

  • No, checking Your Airtel Number using USSD code 100# or any other method is free of charge.

Can I check my Airtel number if I don’t have any balance?

  • If you have run out of Airtime on your Airtlile line, you can still check your Number for free. 

What should I do if the USSD code or SMS method doesn’t work?

  • If you encounter issues with the USSD or SMS methods, kindly contact Airtel Kenya using the numbers provided in this guide for immediate assistance.

This marks the end of this blog post, and I trust that every method we have covered in this blog Post has been beneficial to you. In conclusion, please share this article with your friends or family to help them check their Artiel Numbers in Kenya.

All the best

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