eCitizen Driving License Renewal Kenya 2024/2025: Steps and Fees

Joseph Wenani
6 Min Read

In today’s digital world, the convenience of renewing your driving license online in Kenya through the eCitizen portal is now possible. Thanks to the digitization of government services, every service you need can be done with a click on your phone, including renewing your driving license​​​​. Gone are days of making Queuses or traveling long distances to have your license renewed via NTSA headquarters. Now, with access to an internet connection, you can renew your license at the convenience of your own home, saving you a lot of time.  

With one-year or three-year renewal options, the eCitizen portal ensures that every Kenyan driver can choose their preferred option​​​​. When renewing your driving, there are costs involved in the process. For a one-year renewal, the fee is Ksh 600 plus a Ksh 50 convenience fee, while a three-year renewal costs Ksh 1400 plus the same convenience fee. So, how do you renew your driving license online in Kenya?

What is the eCitizen Portal?

Launched in 2014, the eCitizen portal is a digital gateway to various government services in Kenya. It is a one-stop platform that allows anyone to access essential government services online. Everything from making passport applications to renewing your driver’s license is available via the portal. Launched as part of the government’s efforts to simplify and make services more accessible, eCitizen has become an essential tool for all Kenyans.

Benefits of Using eCitizen for License Renewal

  • Convenience: No more standing in long queues. Renew your driving license from the comfort of your home.
  • Time-saving: Services that once took hours, if not days, can now be completed in minutes.
  • Efficiency: The platform’s streamlined process reduces the margin for error and speeds up the renewal process.

How To Register on the eCitizen Platform

To access and renew your driving license online in Kenya, you are required to be registered on the eCitizen portal. Here’s how to go about it:

  1. Visit the eCitizen Portal Via accounts.citizen.go.ke
  2. Create an Account by selecting “Citizen. For Kenyan citizens. Residents and visitors have their respective options.
  3. Fill in Your Details, such as national ID number, email address, and phone number 
  4. Choose a secure password for your account.
  5. After registration, you’ll receive an activation link via email. Click on it to activate your eCitizen account.

The eCitizen Kenya Driving Licence renewal process

Renewing your driving license in Kenya through the eCitizen portal is straightforward. 

  1. Start by logging into the eCitizen Portal now that you are registered.
  2. Once logged in, look for the NTSA services section and Select It.
  3. You will be presented with various driving-related services. Look for the “Driving License Renewal” option and click on it. 
  4. On the renewal application page, fill in details such as your driver’s license and national ID numbers.
  5. Select the Renewal period for which you want to renew your license. Options presented are one-year or three-year.
  6. After selecting the renewal duration, you’ll be directed to a payment page. Choose your preferred payment method and make the payments; fees are also populated on this dashboard.
  7. Book an Appointment (if necessary) For biometric data capture.
  8. Visit the NTSA Office with all necessary documents, including your national ID, old driving license, and payment receipt.

 eCitizen Driving Licence Renewal Fees

The cost of renewing your driving license in Kenya depends on the renewal duration. A one-year renewal typically costs KES 600 plus a KES 50 convenience fee, while a three-year renewal is KES 1,400 plus the same convenience fee. These fees are essential for maintaining and providing services by NTSA and the eCitizen platform.

How do I check if my driving license is original in Kenya?

To check the validity of your driving license in Kenya, you can use your NTSA TIMS account. Here are the steps to follow for an online driving license check:

  • Visit the NTSA online portal.
  • Fill in the required details in the form, including your full name, date of birth, ID number, driving license number, and phone number.
  • Pay a convenience fee of Ksh—250 for the search.
  • Wait 5 minutes to receive your DL details via SMS and email.

If you prefer to check via SMS, all you need to do is Send an SMS with your National ID Number to 22846. For example, if your ID number was 123456789. You would send DL 123456789 to 22846


The eCitizen portal makes it much more accessible to renew your driving license status in Kenya. In this guide, I have taken you through every step of renewing your driving license in Kenya Online. In conclusion, always renew your license on time to avoid penalties and unnecessary charges. With everything covered in this guide, renewing your driver’s license should be easy. 

All the best

Share This Article
Seraphinite AcceleratorOptimized by Seraphinite Accelerator
Turns on site high speed to be attractive for people and search engines.